ING Impact Report

AI wave impact analysis for ING — scoring investment depth across key technology layers, signals, services, tools, and concepts.

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Evaluating ING's Foundational Layer capabilities across Artificial Intelligence, Cloud, Open-Source, and 2 more. ING's highest score in this layer is Cloud (63), reflecting cloud infrastructure investment.

Waves

Large Language Models (LLMs) Large Language Models (LLMs) Generative Pre-trained Transformer (GPT) Generative Pre-trained Transformer (GPT) Open-Source LLMs Open-Source LLMs

Signals

ING's Artificial Intelligence capabilities (score 36) are demonstrated through Hugging Face, Gemini, and Microsoft Copilot services.

Services

Tools

Concepts

Standards

ING's Artificial Intelligence investment is developing, with Hugging Face and Gemini as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Cloud capabilities (score 63) are demonstrated through Amazon Web Services, Microsoft Azure, and Google Cloud Platform services.

Services

Tools

Concepts

Standards

ING demonstrates strong Cloud investment through Amazon Web Services and Microsoft Azure, indicating mature cloud capabilities at enterprise scale.

ING's Open-Source capabilities (score 28) include GitHub, Bitbucket, and GitLab services.

Services

Tools

Concepts

Standards

ING's Open-Source investment is developing, with GitHub and Bitbucket as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Languages capabilities (score 29) span .Net, Bash, and C Net languages.

ING's Languages investment is developing, with limited recorded tooling as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Code capabilities (score 25) include GitHub, Bitbucket, and GitLab services.

Services

Tools

Concepts

Standards

ING's Code investment is developing, with GitHub and Bitbucket as the primary platforms, reflecting a growing but not yet fully mature posture.
ING's Foundational Layer investment reflects a mature and broad technology posture across this layer. Key platforms include Hugging Face, Gemini, and Microsoft Copilot.

Evaluating ING's Retrieval & Grounding capabilities across Data, Databases, Virtualization, and 2 more. ING's highest score in this layer is Data (61), reflecting data platform depth.

Waves

Vector Databases Vector Databases Retrieval-Augmented Generation (RAG) Retrieval-Augmented Generation (RAG) Prompt Engineering Prompt Engineering Context Engineering Context Engineering

Signals

ING's Data capabilities (score 61) include Informatica, Teradata, and Azure Databricks services.

Services

Tools

Concepts

Standards

ING demonstrates strong Data investment through Informatica and Teradata, indicating mature data capabilities at enterprise scale.

ING's Databases capabilities (score 23) span SQL Server, Teradata, and Oracle Database services.

Services

Tools

Concepts

Standards

ING's Databases investment is developing, with SQL Server and Teradata as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Virtualization capabilities (score 13) include Citrix NetScaler and Solaris Zones services.

Services

Tools

ING's Virtualization score indicates early-stage investment, with Citrix NetScaler and Solaris Zones as the primary signals.

ING's Specifications capabilities (score 7) include Application Programming Interfaces and Simple API for XML concepts.

Concepts

Standards

ING's Specifications score indicates early-stage investment, with limited recorded tooling as the primary signals.

ING's Context Engineering investment (score 0) indicates limited or no recorded activity in this dimension.

No recorded Context Engineering investment signals were found for ING in the current dataset.
ING's Retrieval & Grounding investment reflects a mature and broad technology posture across this layer. Key platforms include Informatica, Teradata, and Azure Databricks.

Evaluating ING's Customization & Adaptation capabilities across Data Pipelines, Model Registry & Versioning, Multimodal Infrastructure, and 1 more. ING's highest score in this layer is Model Registry & Versioning (11), reflecting investment in this dimension.

Waves

Fine-Tuning & Model Customization Fine-Tuning & Model Customization Multimodal AI Multimodal AI

Signals

ING's Data Pipelines capabilities (score 7) include Informatica services.

Services

Tools

Concepts

ING's Data Pipelines score indicates early-stage investment, with Informatica and Apache Spark as the primary signals.

ING's Model Registry & Versioning capabilities (score 11) span Azure Databricks and Azure Machine Learning services.

Services

Tools

ING's Model Registry & Versioning score indicates early-stage investment, with Azure Databricks and Azure Machine Learning as the primary signals.

ING's Multimodal Infrastructure capabilities (score 10) include Hugging Face, Gemini, and Azure Machine Learning services.

Services

Tools

Concepts

ING's Multimodal Infrastructure score indicates early-stage investment, with Hugging Face and Gemini as the primary signals.

ING's Domain Specialization capabilities (score 2) reflect investment in this dimension with limited specific signal data.

ING's Domain Specialization score indicates early-stage investment, with limited recorded tooling as the primary signals.
ING's Customization & Adaptation investment reflects early-stage or limited activity. Key platforms include Informatica, Azure Databricks, and Azure Machine Learning.

Evaluating ING's Efficiency & Specialization capabilities across Automation, Containers, Platform, and 1 more. ING's highest score in this layer is Operations (49), reflecting investment in this dimension.

Waves

Small Language Models (SLMs) Small Language Models (SLMs) Model Routing / Orchestration Model Routing / Orchestration Reasoning Models Reasoning Models

Signals

ING's Automation capabilities (score 41) span ServiceNow, GitHub Actions, and Ansible Automation Platform services.

Services

Tools

Concepts

ING's Automation investment is developing, with ServiceNow and GitHub Actions as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Containers capabilities (score 22) include OpenShift services.

Services

Tools

Concepts

ING's Containers investment is developing, with OpenShift and Docker as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Platform capabilities (score 33) are demonstrated through ServiceNow, Salesforce, and Amazon Web Services services.

Services

Concepts

ING's Platform investment is developing, with ServiceNow and Salesforce as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Operations capabilities (score 49) include ServiceNow, Datadog, and New Relic services.

Services

Tools

Concepts

ING's Operations investment is developing, with ServiceNow and Datadog as the primary platforms, reflecting a growing but not yet fully mature posture.
ING's Efficiency & Specialization investment reflects a mature and broad technology posture across this layer. Key platforms include ServiceNow, GitHub Actions, and Ansible Automation Platform.

Evaluating ING's Productivity capabilities across Software As A Service (SaaS), Code, and Services. ING's highest score in this layer is Services (184), reflecting investment in this dimension.

Waves

Coding Assistants Coding Assistants Copilots Copilots

Signals

ING's Software As A Service (SaaS) investment (score 0) indicates limited or no recorded activity in this dimension.

Services

No recorded Software As A Service (SaaS) investment signals were found for ING in the current dataset.

ING's Code capabilities (score 25) include GitHub, Bitbucket, and GitLab services.

Services

Tools

Concepts

Standards

ING's Code investment is developing, with GitHub and Bitbucket as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Services capabilities (score 184) include Stripe, BigCommerce, and Zendesk services.

Services

ING demonstrates strong Services investment through Stripe and BigCommerce, indicating mature services capabilities at enterprise scale.
ING's Productivity investment reflects a mature and broad technology posture across this layer. Key platforms include BigCommerce, Zendesk, and HubSpot.

Evaluating ING's Integration & Interoperability capabilities across API, Integrations, Event-Driven, and 4 more. ING's highest score in this layer is CNCF (23), reflecting investment in this dimension.

Waves

MCP (Model Context Protocol) MCP (Model Context Protocol) Agents Agents Skills Skills

Signals

ING's API capabilities (score 13) include Kong and MuleSoft services.

Services

Concepts

Standards

ING's API score indicates early-stage investment, with Kong and MuleSoft as the primary signals.

ING's Integrations capabilities (score 22) include Informatica, MuleSoft, and Oracle Integration services.

Services

Concepts

Standards

ING's Integrations investment is developing, with Informatica and MuleSoft as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Event-Driven capabilities (score 8) span Apache Kafka, Kafka Connect, and Apache NiFi tools.

Tools

Standards

ING's Event-Driven score indicates early-stage investment, with Apache Kafka and Kafka Connect as the primary signals.

ING's Patterns capabilities (score 13) include Spring, Spring Boot, and Spring Framework tools.

Tools

Concepts

Standards

ING's Patterns score indicates early-stage investment, with Spring and Spring Boot as the primary signals.

ING's Specifications capabilities (score 7) include Application Programming Interfaces and Simple API for XML concepts.

Concepts

Standards

ING's Specifications score indicates early-stage investment, with limited recorded tooling as the primary signals.

ING's Apache capabilities (score 5) span Apache Spark, Apache Kafka, and Apache Hadoop tools.

Tools

ING's Apache score indicates early-stage investment, with Apache Spark and Apache Kafka as the primary signals.

ING's CNCF capabilities (score 23) span Kubernetes, Prometheus, and SPIRE tools.

Tools

ING's CNCF investment is developing, with Kubernetes and Prometheus as the primary platforms, reflecting a growing but not yet fully mature posture.
ING's Integration & Interoperability investment reflects growing capabilities with meaningful signals. Key platforms include Kong, MuleSoft, and Informatica.

Evaluating ING's Statefulness capabilities across Observability, Governance, Security, and 1 more. ING's highest score in this layer is Data (61), reflecting data platform depth.

Waves

Memory Systems Memory Systems

Signals

ING's Observability capabilities (score 26) span Datadog, New Relic, and Dynatrace services.

Services

Tools

Concepts

ING's Observability investment is developing, with Datadog and New Relic as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Governance capabilities (score 28) include Compliances, Governances, and Risk Managements concepts.

Concepts

Standards

ING's Governance investment is developing, with limited recorded tooling as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Security capabilities (score 36) are demonstrated through Cloudflare, Palo Alto Networks, and Citrix NetScaler services.

Services

Tools

Concepts

Standards

ING's Security investment is developing, with Cloudflare and Palo Alto Networks as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Data capabilities (score 61) include Informatica, Teradata, and Azure Databricks services.

Services

Tools

Concepts

Standards

ING demonstrates strong Data investment through Informatica and Teradata, indicating mature data capabilities at enterprise scale.
ING's Statefulness investment reflects a mature and broad technology posture across this layer. Key platforms include Datadog, New Relic, and Dynatrace.

Evaluating ING's Measurement & Accountability capabilities across Testing & Quality, Observability, Developer Experience, and 1 more. ING's highest score in this layer is ROI & Business Metrics (31), reflecting investment in this dimension.

Waves

Evaluation & Benchmarking Evaluation & Benchmarking

Signals

ING's Testing & Quality capabilities (score 14) span Selenium, Jest, and SonarQube tools.

Tools

Concepts

Standards

ING's Testing & Quality score indicates early-stage investment, with Selenium and Jest as the primary signals.

ING's Observability capabilities (score 26) span Datadog, New Relic, and Dynatrace services.

Services

Tools

Concepts

ING's Observability investment is developing, with Datadog and New Relic as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Developer Experience capabilities (score 16) include GitHub, GitLab, and GitHub Actions services.

Services

Tools

Concepts

ING's Developer Experience investment is developing, with GitHub and GitLab as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's ROI & Business Metrics capabilities (score 31) include Crystal Reports services.

Services

Concepts

ING's ROI & Business Metrics investment is developing, with Crystal Reports as the primary platforms, reflecting a growing but not yet fully mature posture.
ING's Measurement & Accountability investment reflects growing capabilities with meaningful signals. Key platforms include Datadog, New Relic, and Dynatrace.

Evaluating ING's Governance & Risk capabilities across Regulatory Posture, AI Review & Approval, Security, and 2 more. ING's highest score in this layer is Security (36), reflecting security posture strength.

Waves

Governance & Compliance Governance & Compliance

Signals

ING's Regulatory Posture capabilities (score 10) include Compliances, Regulatory Compliances, and Regulatory Reportings concepts.

Concepts

Standards

ING's Regulatory Posture score indicates early-stage investment, with limited recorded tooling as the primary signals.

ING's AI Review & Approval capabilities (score 8) span Azure Machine Learning services.

Services

Tools

Concepts

Standards

ING's AI Review & Approval score indicates early-stage investment, with Azure Machine Learning and TensorFlow as the primary signals.

ING's Security capabilities (score 36) are demonstrated through Cloudflare, Palo Alto Networks, and Citrix NetScaler services.

Services

Tools

Concepts

Standards

ING's Security investment is developing, with Cloudflare and Palo Alto Networks as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Governance capabilities (score 28) include Compliances, Governances, and Risk Managements concepts.

Concepts

Standards

ING's Governance investment is developing, with limited recorded tooling as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Privacy & Data Rights capabilities (score 1) include Data Protections concepts.

Concepts

Standards

ING's Privacy & Data Rights score indicates early-stage investment, with limited recorded tooling as the primary signals.
ING's Governance & Risk investment reflects growing capabilities with meaningful signals. Key platforms include Azure Machine Learning, Cloudflare, and Palo Alto Networks.

Evaluating ING's Economics & Sustainability capabilities across AI FinOps, Provider Strategy, Partnerships & Ecosystem, and 2 more. ING's highest score in this layer is Partnerships & Ecosystem (16), reflecting investment in this dimension.

Waves

Cost Economics & FinOps Cost Economics & FinOps Supply Chain & Dependency Risk Supply Chain & Dependency Risk Data Centers Data Centers

Signals

ING's AI FinOps capabilities (score 9) are demonstrated through Amazon Web Services, Microsoft Azure, and Google Cloud Platform services.

Services

Concepts

ING's AI FinOps score indicates early-stage investment, with Amazon Web Services and Microsoft Azure as the primary signals.

ING's Provider Strategy capabilities (score 8) span Salesforce, Microsoft, and Amazon Web Services services.

Services

ING's Provider Strategy score indicates early-stage investment, with Salesforce and Microsoft as the primary signals.

ING's Partnerships & Ecosystem capabilities (score 16) include Salesforce, LinkedIn, and Microsoft services.

Services

Concepts

ING's Partnerships & Ecosystem investment is developing, with Salesforce and LinkedIn as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Talent & Organizational Design capabilities (score 10) include LinkedIn, Workday, and PeopleSoft services.

Services

Concepts

ING's Talent & Organizational Design score indicates early-stage investment, with LinkedIn and Workday as the primary signals.

ING's Data Centers investment (score 0) indicates limited or no recorded activity in this dimension.

No recorded Data Centers investment signals were found for ING in the current dataset.
ING's Economics & Sustainability investment reflects growing capabilities with meaningful signals. Key platforms include Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

Evaluating ING's Storytelling & Entertainment & Theater capabilities across Alignment, Standardization, Mergers & Acquisitions, and 1 more. ING's highest score in this layer is Mergers & Acquisitions (20), reflecting investment in this dimension.

Waves

Moltbook Moltbook Gastown Gastown Ralph Wiggum Ralph Wiggum OpenClaw / Clawdbot OpenClaw / Clawdbot Artificial General Intelligence (AGI) Artificial General Intelligence (AGI)

Signals

ING's Alignment capabilities (score 16) include Architectures, Digital Transformations, and Data Architectures concepts.

Concepts

Standards

ING's Alignment investment is developing, with limited recorded tooling as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Standardization capabilities (score 9) reflect investment in this dimension with limited specific signal data.

Standards

ING's Standardization score indicates early-stage investment, with limited recorded tooling as the primary signals.

ING's Mergers & Acquisitions capabilities (score 20) span Due Diligences, M&AS, and Mergers And Acquisitions concepts.

Concepts

ING's Mergers & Acquisitions investment is developing, with limited recorded tooling as the primary platforms, reflecting a growing but not yet fully mature posture.

ING's Experimentation & Prototyping investment (score 0) indicates limited or no recorded activity in this dimension.

No recorded Experimentation & Prototyping investment signals were found for ING in the current dataset.
ING's Storytelling & Entertainment & Theater investment reflects growing capabilities with meaningful signals. Key platforms include various platforms.