Roles

These are the roles we are tracking on as we work to organize the signals we are gathering and help the companies we are talking with try to find the signal in the noise that matters most to them, based upon what they do within the enterprises.

AI/Machine Learning 7 Business PM 46 C-Suite 7 Cloud & Emerging Tech 7 Cybersecurity 8 Management 12 Marketing 20 Sales 20 Tech 12

AI/Machine Learning ↑ top

AI/ML Engineer

Develops artificial intelligence systems; implements machine learning models; creates intelligent automation solutions

Services Hugging Face Amazon SageMaker Databricks GitHub
Areas Machine Learning Frameworks AI AI/ML AI Technology Generative AI Deep Learning Neural Networks Generative AI Frameworks Machine Learning Technologies Model Training Generative Models
Tools PyTorch TensorFlow Python Jupyter Docker Kubernetes
Machine Learning Engineer

Builds and deploys ML models; optimizes algorithms; integrates machine learning into production systems

Services Amazon SageMaker Databricks Hugging Face
Areas Model Pretraining Model Retraining Model Training Machine Learning Frameworks Generative Models Model Pre Training Optimization Model Development Deployment Pipeline Model Lifecycle Management Machine Learning Lifecycle Machine Learning Platform Continuous Model Monitoring
Tools PyTorch TensorFlow Python Kubeflow Docker Kubernetes
Standards MLOps
AI/ML Research Scientist

Conducts research in artificial intelligence and machine learning; develops new algorithms; publishes findings; advances AI capabilities

Services Hugging Face
Areas Deep Learning Neural Networks Policy Gradient Methods Machine Learning Frameworks Machine Learning Algorithms Algorithm Implementation Algorithm Design Algorithm Development Control Algorithms Generative Models AI
Tools PyTorch TensorFlow Python Jupyter NumPy Pandas
Prompt Engineer

Designs and optimizes prompts for AI systems; improves AI model outputs; creates effective human-AI interaction patterns

Services OpenAI Anthropic Claude ChatGPT Hugging Face Gemini
Areas Prompt Engineering LLM Prompt Injection Defense Generative AI Frameworks Generative AI Platforms Large Language Model Inference Large Language Model Prompting Prompts LLM Based Enrichment Solutions
Tools Python
Natural Language Processing Engineer

Develops systems for human language understanding; creates chatbots and text analysis tools; implements language AI models

Services Hugging Face OpenAI Anthropic Gemini
Areas Large Language Model Natural Language Processing Chatbot Large Language Model Inference Generative AI Frameworks LLM Tokens Prompt Engineering Virtual Assistants
Tools Hugging Face Transformers Python PyTorch TensorFlow Llama
MLOps Engineer

Manages machine learning operations; deploys and monitors ML models; automates ML workflows; ensures model performance

Services Amazon SageMaker Azure Machine Learning GitHub Actions Datadog Databricks
Areas Model Deployment Model Monitoring Continuous Model Monitoring MLOps Platforms CI/CD Machine Learning Engineering Machine Learning Platform
Tools Kubeflow Docker Kubernetes Jenkins Pipeline
Standards MLOps
AI/ML Specialist

Implements AI solutions across business functions; advises on AI strategy; evaluates and integrates AI technologies

Services OpenAI Anthropic Claude ChatGPT Hugging Face Amazon SageMaker Databricks Gemini
Areas AI/ML Machine Learning Frameworks AI AI Ops Generative AI Machine Learning Technologies AI Technology AI Agents AI Tools Machine Learning Platform Generative AI Frameworks
Tools PyTorch TensorFlow

Business PM ↑ top

Agile Project Manager

Manages the design and build of IT products or services within an agile work framework

Services Jira Confluence Asana Slack Microsoft Teams Notion
Areas Product Owner Release Planning Standups
Standards Scrum Agile Agile SDLC Product Backlog Product Backlog Items Agile Delivery Safe Agile
DevOps Manager

Leads tech teams, bringing together operations and development teams to produce optimum software

Services GitHub Actions Azure DevOps GitLab Datadog
Areas CI/CD Pipeline DevOps Technologies Model Development Deployment Pipeline CI/CD Deployment Pipelines Deployment Automation DevOps Tools Deployment Pipeline Lifecycle Deployment Tools Continuous Deployment
Tools Jenkins Pipeline Docker Kubernetes Terraform Ansible Grafana Prometheus
Standards DevOps
Technical Lead

Leads development teams, sets and maintains vision, ensures teams have necessary environment and equipment

Services GitHub GitLab Jira Confluence Slack IntelliJ IDEA
Areas Software Development Best Practices Software Development Areas Software Development Cloud Based Software Engineering Code Review Software Engineering System Architecture Performance Engineering
Tools Docker SonarQube
Standards Software Development Life Cycle Software Development Lifecycle Secure Software Development Life Cycle
Cloud Architect

Designs, sets up, and manages cloud data storage systems with appropriate access services and security measures

Services Amazon Web Services Microsoft Azure Google Cloud Platform CloudFormation
Areas Cloud Architecture Cloud Storage Cloud Services Cloud Engineering Cloud Hyperscaler Ecosystems Azure Service Bus Cloud Based Solutions Cloud Based Services Cloud Based Technology Cloud Landing Zones Cloud Migration
Tools Cloud Custodian Terraform Kubernetes Docker
Data Scientist

Manages, analyzes and interprets data to influence decision making within a business

Services Databricks Amazon SageMaker
Areas Statistical Models Statistical Predictive Models Data Science Models Statistical Model Building Statistical Modeling Tools Machine Learning Models Data Science Libraries Probabilistic Models Time Series Modeling Model Calibration Model Training Statistical Modeling
Tools Python Jupyter PyTorch TensorFlow Pandas NumPy Matplotlib
Data Analyst

Collects data and processes it into reports for businesses and organizations

Services Tableau Power BI Microsoft Excel SQL Server Google Analytics Looker Alteryx
Areas Reporting And Analytics Tools Reporting Dashboards Reporting And Analytics Reporting Tools Data Dashboards Data Driven Dashboards Data Visualization Tools Data Visualization Platforms Data Visualization Software Business Intelligence Internal Reporting Tools Reporting Solutions
Tools Python
Data Modeler

Defines what data an organization needs and how to structure it for maximum effectiveness

Services Oracle SQL Server Snowflake Informatica
Areas Database Design Database Architecture Database Areas Data Vault Data Architecture Data Warehouse
Tools PostgreSQL MySQL
Standards Relational Data Modeling Data Modeling Data Models Database Schema Design Data Warehouse Schemas Dimensional Modeling
Data Architect

Designs and builds systems for collecting, processing and storing data for analysis

Services Snowflake Databricks Informatica Amazon Web Services Microsoft Azure Kafka
Areas Data Warehouse Architecture Data Pipeline Data Warehouse ETL Data Platform Data Warehouse Technologies Cloud Based Lakehouses Data Infrastructure Data Architecture
Tools Apache Spark Terraform
Standards Lakehouse Architecture
Database Administrator

Installs and maintains secure databases for data storage

Services Oracle SQL Server Oracle Database
Areas Database Administration Relational Database Tools SQL Databases Cloud Database Cloud Database Technologies Database Areas Database Database Systems Database Technology Relational Database
Tools PostgreSQL MySQL MongoDB Redis
Standards SQL
Systems Administrator

Maintains and upgrades software and hardware used by an organization

Services Microsoft Windows Server Azure Active Directory Vmware
Areas Operating System Configuration Operating System Security Patch Management Active Directory Certificate Services Operating System Serverless Serverless Architectures Web Server Internal Operating Systems Monitoring Tools
Tools Linux PowerShell Ansible Zabbix
Standards Serverless Patterns
Systems Engineer

Develops, installs and evaluates software systems for organizational use

Services Amazon Web Services Microsoft Azure
Areas Large Scale System Design Infrastructure Testing Systems Engineering Deployment Infrastructure Infrastructure As Code System Design Network Architecture Cloud Infrastructure Continuous Integration Data Infrastructure Network Infrastructure
Tools Linux Terraform Ansible Docker Kubernetes Jenkins Pipeline
Standards Integration Patterns
Business Systems Analyst

Researches the best software for a company to implement to increase performance

Services Jira Confluence Visio ServiceNow Salesforce Microsoft Excel Power BI
Areas Business Process Mapping Workflow Analysis Workflow Policies Business Analysis Workflow Automation Workflow Design Workflow System Workflow Tools Integration Workflows Workflow Automation Platforms Workflow Management Tools Workflow Tooling
Software Developer

Codes, tests and analyzes software, working with designers, programmers and product managers to optimize

Services GitHub IntelliJ IDEA Jira Postman
Areas Software Development Areas Algorithm Implementation Software Engineering Algorithm Development Software Development Best Practices Web Software Development Software Development Pair Programming Secure Coding Practices Secure Software Development
Tools Docker Jenkins Pipeline SonarQube
Standards Software Development Life Cycle Software Development Lifecycle
Full-Stack Developer

Builds and manages platforms, completes code projects, and manages databases

Services JavaScript TypeScript GitHub Postman
Areas Web Development Web Technology Database Systems Database Queries Large Scale Backend Systems Database Optimization Database Database Technology SQL Databases Databases Systems
Tools React Angular PostgreSQL Docker Redis
Mobile Developer

Optimizes code behind mobile apps, including designing, testing and analyzing

Services Android GitHub Jira Figma Postman
Areas App Store Deployment Digital Channels Digital Marketing Software Platforms And Applications Internet Banking Push Notifications E Banking Software Applications End To End Testing Payments Applications
Tools Swift Kotlin React Native Appium
Standards Use Cases
Front-End Developer

Builds prototypes and interactive sites, manages user data and debugs interactive websites

Services TypeScript JavaScript Figma GitHub
Areas Web Development Web Technology Web Application Web Platform Web Browser Web Components Web Browser Development Ad Tags Web Application Development Web Based Technologies
Tools React Angular Vue.js Vite
Standards HTML5
Backend Developer

Develops server-side logic, databases, and APIs; ensures application performance and responsiveness; manages data integration

Services Java Kafka GitHub Postman
Areas Large Scale Backend Systems API Gateway Database Optimization Database Systems Database Queries Microservices API Development Gateway Database
Tools Spring Boot PostgreSQL Docker Redis
Standards REST GraphQL
Front-End Designer

Transforms prototypes into web pages, optimizes graphics and fixes code issues

Services Figma JavaScript Adobe Creative Cloud GitHub Canva
Areas Web Development Web Technology Interactive Prototypes Prototype Development Web Application Web Components Web Platform Web Browser Web Browser Development
Tools React
Standards HTML5 Prototypes
Interaction Designer

Creates wireframes, screenflows, prototypes, site maps, moodboards and interactive web designs

Services Figma Adobe Creative Cloud Canva
Areas Interactive Prototypes Prototype Development UX Design Usability Testing
Standards Wireframes Prototypes Mockups
Accessibility Specialist

Evaluates accessibility compliance with UX, UI, and product designers; researches and tests products/services for accessibility

Services Figma BrowserStack Jira Confluence
Areas Accessibility Testing Accessibility Audits Data Accessibility User Experience UX Usability Testing Data Management Data Stewardship
Tools Selenium Playwright
Standards Accessibility Standards
UI Designer

Designs site interfaces and graphics, performs customer analysis, design research, and creates branding and interactive designs

Services Figma Adobe Photoshop Adobe Illustrator Canva Adobe Creative Cloud
Areas User Interface Access Design Systems UX Design Software
Standards Wireframes Mockups Prototypes
UX Designer

Researches and analyzes user experience and behaviors, optimizes web designs based on research

Services Figma Adobe Creative Cloud Notion Jira Mixpanel Google Analytics
Areas Usability Testing UX Design Usability User Experience User Research Information Architecture Interactive Prototypes UX Journey Mapping Customer Journey Mapping Content Personalization
Standards Empathy Maps
Information Architect

Creates site maps and user flows, researches areas and conducts usability testing

Services Figma Confluence Notion Visio Google Analytics
Areas Information Architecture System Tools Navigation Usability Testing Metadata Management User Research Operations Research Search Engine
Standards Wireframes
Content Strategist

Defines and implements brand voice, manages content and designs strategies with content manager

Services HubSpot Google Analytics Notion Confluence Canva MailChimp
Areas Content Management Content Generation And Distribution SEO Content Content Personalization Web Content Development Knowledge Base Document Management System Information Architecture Monetization Content Web Content Filtering
Content Manager

Manages content to align with brand voice and values, analyzes user engagement and implements strategies

Services HubSpot Google Analytics Notion Canva MailChimp Salesforce Marketing Cloud
Areas Content Management Content Generation And Distribution SEO Content Localization Workflows Content Personalization Sales Enablement Platforms Document Management System Document Management Software Knowledge Base Information Architecture Monetization Content
Growth Hacker

Conducts SEO, drives new customers to websites and ensures scalability of business growth

Services Google Analytics Google Ads HubSpot Mixpanel MailChimp Facebook Ads
Areas SEO Data Conversion Project Closeout Marketing Platforms Digital Marketing A/B Testing
Social Media Manager

Creates targeted online content on social media, optimizes through testing, analyzing and creating strategies to maximize brand awareness

Services HubSpot Meta Instagram LinkedIn Facebook Canva Google Analytics
Areas Social Media Analytics Social Media Professional Social Media Platforms Digital Channels Digital Marketing Marketing Automation
Digital Marketing Manager

Attracts users and converts them into customers through digital marketing strategies

Services Google Ads Google Analytics HubSpot Salesforce Marketing Cloud MailChimp Facebook Ads Meta Canva
Areas Digital Marketing Technology Digital Marketing Email Marketing Data Conversion Campaign Performance Reporting Marketing Platforms Targeted Advertising Platform Reconciliation Campaigns Social Media Ad Tech SEO Marketing Automation
Web Analytics Developer

Collects, measures, and analyzes web traffic, acquisitions and conversions data to influence online marketing strategy

Services Google Analytics Google Tag Manager Mixpanel Adobe Analytics Tableau
Areas Reporting And Analytics Social Media Analytics Tracking Software Reporting And Analytics Tools Analytics Attendee Tracking Data Monitoring And Analytics Data Analytics Tools Key Metrics Data Analytics Platforms Data Analytic Business Analytics
SEO Consultant

Increases inbound links to maximize traffic through optimization, copy, and metadata for SEO

Services Google Analytics Google Search Console Google Ads HubSpot Canva
Areas SEO Metadata Management Project Closeout Data Catalog Metadata Store Digital Marketing Data Profiling
Marketing Technologist

Creates marketing strategies and sources technology for implementation

Services HubSpot Salesforce Marketing Cloud Google Analytics MailChimp Eloqua
Areas Marketing Automation Digital Marketing Technology Marketing Platforms Reporting And Measurement Targeted Advertising Platform Automation Platforms Continuous Integration Data Activation
Data Engineer

Builds and maintains data pipelines and infrastructure; transforms raw data into usable formats; ensures data quality and availability

Services Kafka Snowflake Databricks Apache Airflow Amazon Web Services Informatica
Areas Data Infrastructure Data Engineering Data Pipeline ETL Data Platform Data Warehouse Data Ingestion Data Warehouse Technologies Data Warehouse Architecture Data Processes
Tools Apache Spark Airflow Python Terraform PySpark
Business Intelligence Developer

Designs and develops BI solutions; creates dashboards and reports; transforms data into actionable business insights

Services Tableau Power BI Looker SQL Server Snowflake Qlik Sense SAP BI
Areas Reporting Dashboards Reporting And Analytics Tools Reporting And Analytics Data Dashboards Business Intelligence Data Visualization Tools Reporting Solutions Reporting Tools Data Visualization Platforms Data Visualization Software Reporting Applications Self Service Dashboards
Analytics Manager

Leads analytics teams; develops analytical strategies; communicates insights to stakeholders; drives data-driven decision making

Services Tableau Power BI Google Analytics Mixpanel Looker Databricks
Areas Data Driven Insights Reporting And Analytics Tools Data Led Performance Analytics Modeling And Analytics Tools Data Insights Data Analytics Platforms Data Driven Initiatives Data Driven Dashboards Data Analytics Tools Data And Analytics Tools Data Dashboards Data Driven Decision Making
Solutions Architect

Designs comprehensive technical solutions; bridges business requirements with technology implementation; ensures system integration

Services Amazon Web Services Microsoft Azure Google Cloud Platform Mulesoft Postman
Areas System Integration Systems Integration Cloud Integration API Integration Integration System Architecture Data Integration Integration Platform Integration Strategies
Tools Terraform Docker Kubernetes
Standards Integration Patterns
API Developer

Designs and develops APIs for system integration; creates documentation; ensures API security and performance

Services Postman Kong Apigee GitHub
Areas API Security Web Services Web API
Tools FastAPI Spring Boot
Standards REST OpenAPI Swagger GraphQL
Quality Assurance Engineer

Tests software for bugs and issues; develops test plans and cases; ensures product quality before release

Services Jira BrowserStack Postman
Areas Quality Assurance Testing Software Testing Methodologies Regression Testing Automated Testing Test Automation Tools QA Automation Manual Testing Software Testing Test Automation Unit Testing Test Automation Frameworks
Tools Selenium Playwright Jest Cucumber JMeter
Test Engineer

Designs and executes testing strategies; performs manual and automated testing; identifies and documents defects

Services Jira BrowserStack Postman
Areas Automated Testing Test Automation Tools Manual Testing Automated Testing Frameworks Quality Assurance Testing Performance Testing Software Testing Methodologies Load Testing Test Automation Testing Tools
Tools Selenium Playwright JMeter Cucumber Jest
Standards Test Plans
Site Reliability Engineer

Ensures system reliability and uptime; automates operations tasks; monitors performance and responds to incidents

Services Datadog CloudWatch Splunk
Areas Monitoring Services Observability Observability Tools Monitoring And Alerting Frameworks Monitoring Tools Monitoring Production Monitoring Real Time Monitoring System Monitoring Monitoring Software Observability Stacks Platform Observability
Tools Grafana Prometheus Kubernetes Docker Terraform
Infrastructure Engineer

Designs and maintains IT infrastructure; manages servers, networks, and hardware; ensures system availability

Services Amazon Web Services Microsoft Azure Vmware CloudFormation
Areas Data Center Infrastructure Cloud Based Infrastructure Cloud Computing Services And Infrastructure Cloud Infrastructure Network Infrastructure Data Center Cloud Computing Services Data Center Services Cloud Computing Cloud Environment Cloud Technology
Tools Terraform Ansible Docker Kubernetes Linux
Standards Software Defined Networking
Platform Engineer

Builds and maintains development platforms; creates tools for developer productivity; manages platform infrastructure

Services GitHub Actions Datadog
Areas Platform Engineering Internal Tools Automation Tooling Platform Observability CI/CD Platform Management
Tools Kubernetes Docker Terraform Jenkins Pipeline Grafana Prometheus
Automation Engineer

Develops automated solutions for business processes; implements RPA and workflow automation; reduces manual tasks

Services ServiceNow Microsoft Power Automate Workato
Areas Workflow Automation Platforms Process Automation Workflow Automation Automation Platforms Integration Workflows Automation Automation Testing Bots Cloud Integration Integration Platform Marketing Automation Test Automation Frameworks
Tools Ansible Terraform Python Jenkins Pipeline PowerShell
RPA Developer

Creates robotic process automation solutions; programs software bots; implements intelligent automation workflows

Services Microsoft Power Automate ServiceNow Workato Appian
Areas Bots Chatbot Automation Process And Workflow Mapping Process Mapping Counterparty Risk Modelling Techniques Process Automation Workflow Analysis Workflow Automation Automation Tools And Processes Workflow Automation Platforms
Tools Python
Technology Process Automation Specialist

Streamlines operations through intelligent workflow design; identifies automation opportunities; reduces costs through process optimization

Services ServiceNow Microsoft Power Automate Workato Appian Power Platform
Areas Workflow Automation Platforms Process Automation Workflow Automation Automation Automation Tools And Processes Automation Platforms Workflow Management Platforms Integration Workflows Process Optimization Workflow Software Automation Testing Marketing Automation
Tools Python
Scrum Master

Facilitates agile development processes; removes team blockers; ensures scrum practices are followed; coaches teams

Services Jira Confluence Slack Microsoft Teams Asana Notion
Areas Product Owner Product Ownership Standups
Standards Scrum Agile Agile SDLC Product Backlog Product Backlog Items Agile Delivery Safe Agile
Engineering Manager

Manages software engineering teams; oversees project execution; handles hiring and performance management; aligns technical work with business goals

Services GitHub Jira Confluence Slack Datadog IntelliJ IDEA
Areas Software Engineering Cloud Based Software Engineering Database Design Platform Development Systems Design
Tools Docker
Standards Multi Tier Architecture Design Patterns SDLC Software Development Life Cycle Software Development Lifecycle Agile Architecture Pattern

C-Suite ↑ top

Chief Executive Officer

Highest ranking executive, manages overall company resources and operations, makes major corporate decisions, communicates with board and teams

Services Power BI Tableau Salesforce Microsoft Office Slack Zoom
Areas Onboarding Project Governance Dashboard Reporting Dashboards Data Dashboards Self Service Dashboards Architect Review Board Data Driven Dashboards Security Dashboard Supplier Onboarding Process Third Party Onboarding Audit Dashboard Release Board
Chief Marketing Officer

Plans, develops and implements entire business marketing strategy

Services HubSpot Salesforce Marketing Cloud Google Analytics Power BI Tableau Google Ads
Areas Marketing Platforms Email Marketing Digital Marketing Business Plans Pricing Analytics Analytics Data Analytic Social Media Analytics
Chief Financial Officer

Provides leadership, direction and management of finance and accounting team

Services Sap Oracle Financials Workday Financials Power BI Microsoft Excel Bloomberg
Areas Accounting Platform Management Accounting Accounting System Fund Accounting Accounting Databases Accounting Reporting System Cash Reconciliation General Ledger Accounting Reconciliation Tool Internal Controls
Chief Information Officer

Examines organization operations and technology use, optimizes technology processes

Services ServiceNow Amazon Web Services Microsoft Azure Google Cloud Platform Splunk Power BI Datadog
Areas Cloud Strategy Information Technology Digital Transformation Cloud Adoption Cloud Migration Cloud Enablement Cloud Journey Cloud Security Cloud Security Frameworks Cloud Transformation Digital Technologies Cyber Security
Chief Data Officer

Oversees collection, management, and storage of data across organization

Services Snowflake Databricks Informatica Power BI Tableau Microsoft Purview DataHub
Areas Data Strategy Data Governance Framework Data Governance Tools Data Management Strategies Data Governance Data Governance Policies Data Governance Strategy Data Collection Data Governance Policies And Standards Data Governance Tooling Data Management Controls
Chief Technology Officer

Leads technology strategy and innovation; oversees technical architecture; manages engineering teams; drives technical vision

Services Amazon Web Services Microsoft Azure Google Cloud Platform GitHub Datadog
Areas Packaging Innovations Product Development Digital Transformation Cloud Environment Cloud Native Architecture Cloud Native Applications Cloud Native Services Cloud Native Solutions Cloud Native Technologies Private Cloud
Tools Docker Kubernetes Terraform
Standards Prototypes
Chief Product Officer

Leads product strategy and development; oversees product management teams; aligns product vision with business goals

Services Jira Figma Mixpanel Notion Confluence Power BI Slack
Areas Product Development Roadmaps Product Management Product Development Product Management Tools Product Development Lifecycle Product Development Pipelines Product Tools Product Areas Product Roadmap
Standards Product Backlog Items

Cloud & Emerging Tech ↑ top

Cloud Engineer

Develops and maintains cloud infrastructure; implements cloud solutions; migrates systems to cloud platforms

Services Amazon Web Services Microsoft Azure Google Cloud Platform CloudFormation
Areas Cloud Services Cloud Infrastructure Cloud Engineering Cloud Hyperscaler Ecosystems Cloud Adoption Cloud Journey Azure Service Bus Cloud Based Data Platforms Cloud Based Environments Cloud Operations Cloud Storage
Tools Cloud Custodian Terraform Docker Kubernetes Ansible Linux
Cloud Developer

Builds cloud-native applications; uses cloud services for application development; optimizes cloud-based solutions

Services Amazon Web Services Microsoft Azure Google Cloud Platform GitHub Lambda
Areas Cloud Application Development Cloud Native Cloud Native Architecture Cloud Native Applications Cloud Native Development Cloud Native Platforms Cloud Native Services Cloud Native Solutions Cloud Native Tech Cloud Native Technologies Cloud Native Design
Tools Docker Kubernetes Terraform
Cloud Security Specialist

Focuses on cloud security implementation; manages cloud access controls; ensures data protection in cloud environments

Services Amazon Web Services Microsoft Azure Google Cloud Platform Palo Alto Networks CloudGuard Dome9 Tufin
Areas Cloud Security Best Practices Cloud Security Controls Cloud Access Governance Cloud Access Management Cloud Security Measures Data Protection Cloud Security Cloud Access Cloud Security Tools Cloud Security Frameworks Cloud Security Models Cloud Security Posture Management
Tools Vault
Cloud Consultant

Advises organizations on cloud adoption; designs cloud strategies; assists with cloud migration planning

Services Amazon Web Services Microsoft Azure Google Cloud Platform
Areas Cloud Adoption Cloud Migration Cloud Strategy Cloud Architecture Data Migration Multi Region Cloud Services Cost Optimization
Tools Terraform Kubernetes Docker
Blockchain Developer

Develops blockchain-based applications; creates smart contracts; implements distributed ledger solutions

Services GitHub JavaScript
Areas Smart Contract SAFe Token Servicing Digital Assets Custody Products Audit Reports Tokenized Assets Smart Derivatives
Tools Docker Python
Quantum Computing Specialist

Works with quantum computing systems; develops quantum algorithms; researches quantum computing applications

Services Matlab
Areas Simulation Simulation Tools Simulation Environments Simulation Modeling Simulation Platforms Network Simulation Risk Factor Simulations
Tools Python Jupyter NumPy
AR/VR Developer

Creates augmented and virtual reality applications; develops immersive experiences; implements 3D graphics and spatial computing

Services Unity Unity Workstation Autodesk Maya GitHub
Areas Tracking Software Architecture Contract Management Software Dashboard Monitoring Software Open Source Software Software Software Version Control
Tools Avro Blender
Standards Quality Standards Standards

Cybersecurity ↑ top

Cybersecurity Analyst

Monitors networks for security breaches; investigates violations; implements security measures; conducts vulnerability assessments

Services Splunk Splunk Enterprise Security Palo Alto Networks Microsoft Sentinel Nessus Datadog
Areas Threat Monitoring Vulnerability Reduction Security Monitoring Threat Hunting Threat Intelligence Vulnerability Assessment Vulnerability Management Tools Vulnerability Scanning Tools Cybersecurity Security Risk Assessments
Tools Wireshark
Standards Cybersecurity Standards
Security Engineer

Designs and implements security systems; develops security protocols; tests systems for vulnerabilities; responds to security incidents

Services Burp Suite Nessus Fortify Checkmarx Palo Alto Networks Splunk
Areas Penetration Testing Vulnerability Assessment Security Vulnerability Tools Web Application Vulnerability Testing Vulnerability Management Vulnerability Scanning Security Engineering Security Systems Vulnerability Management Tools Vulnerability Scanning Tools
Tools Vault Wireshark
Standards Security Protocols
Penetration Tester

Conducts authorized simulated cyberattacks; identifies security vulnerabilities; provides recommendations for security improvements

Services Burp Suite Metasploit Nessus
Areas Penetration Testing Ethical Hacking Vulnerability Assessment Cyber Security Assessment Security Vulnerability Tools Web Application Vulnerability Testing Vulnerability Management Vulnerability Scanning Manual Security Testing Technical Security Reviews Vulnerability Management Tools
Tools Wireshark
Ethical Hacker

Tests systems for security weaknesses; performs security audits; demonstrates potential exploits; helps improve security posture

Services Burp Suite Metasploit Nessus
Areas Penetration Testing Ethical Hacking Vulnerability Assessment Web Application Vulnerability Testing Security Vulnerability Tools Vulnerability Management Vulnerability Scanning Technical Security Reviews Vulnerability Management Tools Vulnerability Scanning Tools Vulnerability Reduction
Tools Wireshark
Security Architect

Designs comprehensive security infrastructure; develops security policies and standards; ensures enterprise-wide security compliance

Services Palo Alto Networks Fortinet Cisco Microsoft Azure Amazon Web Services Splunk Microsoft Sentinel
Areas Cloud Security Frameworks Cloud Native Security Architectures Security Design Security Frameworks Cybersecurity Frameworks Information Security Framework Security Architecture Reviews Security Architecture Security Architecture And Design Financial Security Framework Software Security Architecture
Tools Vault
Standards Zero Trust
Incident Response Specialist

Responds to cybersecurity incidents; manages breach containment; conducts forensic analysis; develops incident response procedures

Services Splunk Enterprise Security Microsoft Sentinel Palo Alto Networks Trellix
Areas Incident Response Management Incident Response Security Incident Response Automated Incident Response Cyber Security Crisis Management Security Operations Threat Hunting Cyber Security Incidents Management Operational Resilience
Tools Wireshark
Cloud Security Engineer

Secures cloud infrastructure and applications; implements cloud security controls; monitors cloud environments for threats

Services Amazon Web Services Microsoft Azure Google Cloud Platform Palo Alto Networks CloudGuard Tufin
Areas Cloud Security Controls Cloud Security Posture Management Cloud Security Frameworks Cloud Security Best Practices Cloud Security Models Cloud Infrastructure Cloud Security Security Controls Cloud Security Tools Information Security Controls CI Level Security Controls Endpoint Security Controls
Tools Terraform Vault
Chief Information Security Officer

Leads organizational security strategy; manages security teams; ensures regulatory compliance; reports to executive leadership

Services Splunk Palo Alto Networks Microsoft Sentinel Fortinet Sailpoint Varonis ServiceNow
Areas Information Security Risk Management Security Governance Compliance Risk Management Framework Compliance Policies Regulatory Compliance Third Party Risk Management Information Security Controls Information Security Framework Compliance Compliance Oversight Compliance Tools Compliance Services

Management ↑ top

Director of Operations

Coordinates and directs organization operations including staff management, department supervision, production and expense control

Services ServiceNow Jira Salesforce Microsoft Excel Power BI Slack
Areas Production Environment Production Support Production System Production Deployment Production Monitoring Video Production Production Security Production Reporting Tools Video Production Tools Virtual Session Production
Business Development Manager

Develops marketing literature, identifies sales leads, pitches to new clients, maintains relationships, oversees business development department

Services Salesforce HubSpot LinkedIn MailChimp Power BI ZoomInfo
Areas Email Marketing Marketing Automation Digital Marketing Marketing Platforms Digital Marketing Technology Event Marketing And Management Platform Business Plans Segmentation SEO Sales Cloud
Team Leader

Guides employee group to complete projects

Services Jira Confluence Slack Microsoft Teams Asana Notion
Areas Project Management Project Management Tools Project Management Processes IT Project Management Release Planning Standups Test Planning
Standards Project Management Methodology Agile Agile Delivery Agile SDLC
Trainee Manager

Undertakes managerial duties under supervision

Services Microsoft Office Slack Microsoft Teams Notion Asana
Areas Learning Management Systems Learning Technologies Digital Learning Tools Machine Learning Lifecycle Deep Learning Machine Learning Algorithms Machine Learning Models Machine Learning Engineering Machine Learning Frameworks Machine Learning Platform Machine Learning Systems
Assistant Manager

Supports managers in keeping business running smoothly, takes on some managerial responsibilities, steps in when manager is absent

Services Microsoft Excel Microsoft Office Slack Microsoft Teams ServiceNow
Areas Operations Operations Solutions Compliance Business Continuity Data Management Internal Systems Management Software Operational Metrics Operational Risk Regulatory Compliance Financial Risk Management Governance And Controls
Operations Supervisor

Executes and plans department budget, manages office, supervises and evaluates employees, provides customer support, handles admin tasks

Services Microsoft Excel Power BI ServiceNow Salesforce Slack
Areas Campaign Performance Reporting Client Reporting Client Services Database Administration Knowledge Base Operational Reporting Reporting And Analytics Reporting Dashboards
Operations Manager

Oversees high-level HR duties including recruitment, analyzes and improves organizational processes

Services ServiceNow Jira Power BI Microsoft Excel Slack Workday
Areas Process Improvement Workflow Analysis Compliance Monitoring System Threat Hunting Threat Intelligence Threat Modeling Asynchronous Processing Process Optimization Quality Management Threat Monitoring Process And Workflow Mapping
Executive Director (Management)

Manages administration, programs and strategic plan of organization, reports directly to board of directors

Services Power BI Tableau Microsoft Office Salesforce Slack Workday
Areas Security Administration Database Administration Policy Administration Systems Product Roadmap Business Intelligence Database Management Logging Market Intelligence
General Manager

Manages employees by designing and implementing policies and strategies, allocates budget, manages costs, coordinates operations, ensures customer service

Services Microsoft Office Power BI Salesforce Workday Slack Microsoft Teams
Areas Policy Administration Systems Cloud Operations System Operations Operations Security Operations Operations Research Policy As Code Policy Enforcement Policy Management Data Center Operations Data Processing Operations
Tools Open Policy Agent
Manager

Manages work of employee group, plans and maintains work systems, procedures and policies to develop workplace performance

Services Microsoft Office Jira Slack Microsoft Teams Power BI Asana
Areas Policy Management Liquidity Risk Management Policy Performance Management Security Procedures Capacity Management Asset Management Management Accounting Policy Administration Systems Quality Management Supply Chain Risk Management System Performance
Standards Standard Operating Procedures
IT Manager

Oversees IT department operations; manages technology infrastructure; leads IT staff; aligns technology with business objectives

Services ServiceNow Jira Datadog Azure Active Directory Microsoft Azure Splunk Confluence
Areas Audit Management Network Security Credit Management System IT Platform Cloud Strategy Software Asset Management Systems Upgrades Cloud Network Security Network Infrastructure Security Tools IT Infrastructure
Standards Software Defined Networking
VP of Engineering

Leads engineering organization; sets technical direction; manages engineering managers; drives product development strategy

Services Jira GitHub Confluence Slack Datadog Power BI
Areas Product Development Product Development Lifecycle Product Development Roadmaps Product Development Pipelines Product Management Architecture Strategy Product Areas Prototype Development
Standards Product Backlog Prototypes

Marketing ↑ top

Social Media Specialist

Builds and executes social media strategy based on audience research, optimizes company pages on social platforms

Services HubSpot Meta Instagram LinkedIn Facebook Canva Google Analytics
Areas Social Media Analytics Social Media Professional Social Media Platforms Digital Channels Digital Marketing Social Social Networks Online Demonstrations
Paid Search Specialist

Assists online marketing services by driving paid search advertising campaigns and SEO/SEM

Services Google Ads Google Analytics Google Tag Manager Facebook Ads Microsoft Excel
Areas Targeted Advertising Platform Semantic Search Targeted Hotel Advertising Semantic Technology Ad Platforms Semantic Parsing Semantic Structures Ad Tags
Tools Semantic Kernel
Executive Director

Team leader in campaigns, designs and implements strategies, oversees overall projects

Services Jira Confluence Microsoft Office Power BI Slack Asana Zoom
Areas Project Management Project Management Processes IT Project Management API Strategy Project Management Tools Architecture Strategy Cloud Strategy Test Strategy Product Development Roadmaps Data Strategy Change Management
Standards Project Management Methodology
SEO Manager

Designs, implements and manages overall SEO strategy including content planning, web marketing, analytics and link building

Services Google Analytics Google Search Console Google Ads HubSpot Tableau Power BI
Areas SEO Analytics Data Analytic Business Analytics Data Analytics Tools Data And Analytics Predictive Analytics Data Analytics Platforms Pricing Analytics Real Time Analytics Reporting And Analytics Customer Analytics
SEO Content Strategist

Creates and maintains editorial calendars, style guides, metadata frameworks, taxonomies and content migration plans

Services Google Analytics Google Search Console HubSpot Notion Canva MailChimp
Areas SEO Metadata Management Project Closeout Data Catalog Metadata Store Information Architecture Data Lineage Digital Marketing Tracing
Director of Marketing

Organizes all marketing activities including campaigns, digital marketing, PR and events; develops and delivers integrated marketing strategy

Services HubSpot Google Analytics Salesforce Marketing Cloud Google Ads Power BI Tableau
Areas Digital Marketing Predictive Analytics Digital Marketing Technology Pricing Analytics Email Marketing Project Management Ad Tech Predictive Modeling Cloud Service Provider Data Interpretation Probability Process Mining
Account Manager

Maintains long-term relationships with client portfolio, connects with key stakeholders, develops favorable client relationships

Services Salesforce HubSpot Slack Microsoft Excel Zoom Jira
Areas Client Relationship Management Tools Service Portfolio Management Client Book Portfolio Reviews Portfolio Management Tools User Account Management Client Services Portfolio Accounting System Portfolio Committees Product Roadmap API Strategy
User Experience Manager

Understands customer satisfaction with company technology, performs data collection and analysis to optimize website/apps

Services Figma Google Analytics Mixpanel Jira Notion
Areas Data Analysis Techniques Data Analysis Data Analysis Methods Data Analysis Tools And Software Data Analysis Tools And Techniques Data Analysis Tools User Experience Data Analysis Software Large Scale Data Analysis A/B Testing Analytics Business Analytics
Content Marketing Manager

Increases brand awareness and website traffic through marketing and distribution of online content, analyzes data to optimize

Services HubSpot Google Analytics Canva MailChimp Notion LinkedIn
Areas SEO Social Media Analytics Digital Marketing Content Generation And Distribution Analytics Data Analytic Information Architecture Social Media
Marketing Specialist

Develops new marketing campaigns and strategies based on market analysis, works with creative teams on brand voice and promotional material

Services HubSpot Google Analytics MailChimp Canva Meta Facebook Ads Google Ads Salesforce Marketing Cloud
Areas Digital Marketing Technology Email Marketing Marketing Platforms Digital Marketing Marketing Automation Campaign Performance Reporting Reconciliation Campaigns Targeted Advertising Platform Ad Tech Event Marketing And Management Platform Reporting And Measurement Social Media Analytics
Digital Marketing Analyst

Analyzes keyword hits, search engine traffic and page clicks to determine marketing campaign effectiveness

Services Google Analytics Tableau Power BI Google Ads Google Tag Manager
Areas Data Visualization Data Visualization Tools SEO Data Conversion Data Visualization Platforms Data Visualization Software Secure Web Gateway
Social Media Manager (Marketing)

Plans, implements, manages and monitors company social media strategy to increase brand awareness and sales

Services HubSpot Meta Instagram LinkedIn Facebook Canva Google Analytics
Areas Reconciliation Campaigns Open Source Analytics Data Analytic Governance Tools Open Source Technologies Social Media Analytics Business Analytics
Account Executive (Marketing)

Maintains client relations, develops client portfolio, serves as direct link between advertising agency and client

Services Salesforce HubSpot Google Ads LinkedIn Facebook Ads Meta
Areas Client Relationship Management Tools Rating Agency Methodologies Rating Agency Models Targeted Advertising Platform Rating Agency Underwriting Criteria Targeted Hotel Advertising Ad Tech Digital Marketing
Web Developer

Handles web development activities including designing, coding and modifying websites per client specifications

Services JavaScript TypeScript GitHub Figma Postman Netlify
Areas Web Development Web Technology Web Application Web Platform Ad Tags Web Scraping Web Application Security Web Browser Web Security Web Components
Tools React Angular
Standards HTML5
SEO Specialist

Analyzes, reviews and implements websites optimized for search engines through keyword/phrase content creation

Services Google Analytics Google Search Console Google Ads HubSpot Canva
Areas SEO Project Closeout Digital Marketing Vector Retrieval Content Semantic Search Content Management Page Structuring
Marketing Coordinator

Implements and advertises marketing campaigns, tracks sales data, maintains databases and promotional materials inventory

Services HubSpot MailChimp Canva Microsoft Excel Google Analytics Salesforce
Areas Database Database Design Database Management Database Systems Database Technology Relational Database Vector Database Database Administration Database Applications Database Architecture
Digital Marketing Specialist

Designs, creates and implements marketing campaigns to support company product and service expansion

Services Google Ads Google Analytics HubSpot MailChimp Meta Facebook Ads Canva Salesforce Marketing Cloud
Areas Digital Marketing Technology Digital Marketing Email Marketing Campaign Performance Reporting Marketing Platforms Social Media SEO Reconciliation Campaigns Ad Tech Targeted Advertising Platform Marketing Automation Social Media Analytics
Marketing Manager

Manages marketing department, develops marketing strategy, coordinates campaigns aligned with sales activities

Services HubSpot Salesforce Google Analytics MailChimp Google Ads Power BI Canva
Areas Sales Analytics Tools Sales Enablement Platforms Sales Enablement Tools Sales Cloud Campaign Performance Reporting Email Marketing Sales Automation Products Reconciliation Campaigns Digital Marketing Technology Targeted Advertising Platform Planning Analytics Marketing Platforms
Digital Marketing Manager (Marketing)

Develops and manages digital marketing campaigns through SEO, paid search and PPC; manages online brand including social media

Services Google Ads Google Analytics HubSpot Facebook Ads Meta MailChimp Google Search Console
Areas Digital Marketing SEO Digital Marketing Technology Semantic Search Semantic Technology Project Closeout Semantic Structures Email Marketing Targeted Advertising Platform Ad Platforms Semantic Parsing
Tools Semantic Kernel
E-commerce Specialist

Manages online sales platforms; optimizes product listings and checkout processes; analyzes e-commerce metrics and customer behavior

Services Shopify BigCommerce Stripe Google Analytics Salesforce HubSpot
Areas Ecommerce Platforms E Commerce Fraud Detection Tools Monetization Systems Analytics Cross Border Payments Customer Analytics Data Analytic

Sales ↑ top

Account Advisor

Responds to clients and customers over the phone, resolves queries, often the initial contact person

Services Salesforce Salesforce Sales Cloud Zendesk HubSpot Slack
Areas User Account Management Client Services Service Cloud Client Relationship Management Tools Sales Cloud Service Recovery
Account Consultant

Provides clients with services to analyze financial information for important business decisions

Services Salesforce Microsoft Excel Bloomberg HubSpot
Areas User Account Management Financial Models Low Carbon Transition Group Management Accounting Stress Tests Audit Techniques Internet Banking Client Services
Account Executive

Manages the interests of a client, usually in the advertising industry

Services Salesforce Salesforce Sales Cloud HubSpot LinkedIn Gong Seismic Slack
Areas Sales Cloud Sales Enablement Platforms Sales Analytics Tools Sales Enablement Tools User Account Management Sales Automation Products Targeted Advertising Platform Targeted Hotel Advertising Client Coverage Framework Service Cloud
Account Specialist

First point of contact for prospective and existing customers, contacts potential customers, closes sales and assists customer needs

Services Salesforce Salesforce Sales Cloud HubSpot Zendesk Slack
Areas Sales Cloud Sales Automation Products Sales Enablement Platforms Sales Enablement Tools User Account Management Sales Analytics Tools Client Services Client Coverage Framework Service Cloud
Assistant Store Manager

Supports manager in daily retail operations, supervises employees, works with customers and carries out directives

Services Salesforce Service Cloud Square Shopify Microsoft Excel
Areas Inventory Software Service Recovery E Commerce Chatbot Service Cloud Ticketing System Cash Processing
Business Development Specialist

Creates effective business proposals, identifies potential revenue streams and analyzes current business processes

Services Salesforce HubSpot LinkedIn MailChimp Gong ZoomInfo
Areas Sales Enablement Platforms Sales Analytics Tools Sales Cloud Sales Automation Products Sales Enablement Tools Business Plans Pricing Models Email Marketing Marketing Automation Service Cloud
Client Advisor

Manages existing client relationships, formulates and implements advice as primary client relationship manager

Services Salesforce HubSpot Bloomberg Microsoft Excel Slack
Areas Client Book Client Relationship Management Tools Client Vision Client Services Client Reporting Client Updates Compliance Services Client And Investor Databases
Director of Sales

Improves sales and revenue, involved in hiring, managing and supporting sales staff

Services Salesforce HubSpot Gong Power BI Tableau LinkedIn
Areas CI/CD Pipeline Data Pipeline Deployment Pipelines Build Pipelines Data Processing Pipelines Release Pipelines Product Development Pipelines Software Delivery Pipelines Deployment Pipeline Lifecycle Model Development Deployment Pipeline
Executive-Level Management

Leads team by managing sales managers, deals with organizational issues and interpersonal problems

Services Salesforce Power BI Microsoft Excel Slack Microsoft Teams
Areas Performance Management Change Management Management Information Policy Management Risk Management Tools Security Management Cyber Risk Management Data Management Strategies Risk Management Plan Risk Management Systems Knowledge Management Capabilities Management Information And Reporting
Outside Sales Representative

Spends most sales time out of office in the field, handles B2C and B2B sales

Services Salesforce Salesforce Sales Cloud HubSpot LinkedIn Google Maps
Areas Sales Cloud Territory Intelligence Systems EDI CI/CD Pipeline Data Pipeline Deployment Pipelines Build Pipelines
Retail Sales Consultant

In-house sales team serving customers who come into the store

Services Salesforce Square Shopify HubSpot Microsoft Excel
Areas Sales Cloud Sales Enablement Platforms Sales Enablement Tools Sales Analytics Tools Sales Automation Products Service Cloud Client Relationship Management Tools Inventory Software Service Recovery Contact Management Software
Sales Administrative

Supports sales team with administrative tasks like order processing, answering queries, scheduling and data analysis

Services Salesforce Microsoft Excel Microsoft Office HubSpot Slack
Areas Data Entry Reporting Test Reporting Process Documentation Regulatory Reporting Reporting Solutions Reporting Tools
Standards Reporting Templates
Sales Associate

Sells retail goods in house and handles customer queries

Services Salesforce Service Cloud Square Shopify Zendesk
Areas Chatbot Service Cloud Service Recovery Ticketing System Client Portal Client Relationship Management Tools Digital Self Service
Sales Consultant

Answers consumer questions about products, represents business in sales environment, acts as liaison between consumer and manufacturer

Services Salesforce HubSpot Gong LinkedIn Zoom
Areas Customer Experience Design Customer Journey Customer Analytics Client Services Online Demonstrations Customer Segmentation Sales Cloud Sales Enablement Tools
Sales Director

Supervises sales managers, implements marketing strategies and national sales plans, maintains sales volume and pricing

Services Salesforce HubSpot Gong Power BI Tableau LinkedIn ZoomInfo
Areas Pricing Models Pricing Analytics Pricing Systems Product Based Pricing Models Sales Analytics Tools Email Marketing Sales Enablement Platforms Data Commercialization
Sales Engineer

Sells science and technology products to businesses, requires deep product knowledge and personable skills

Services Salesforce Postman Zoom Jira Confluence Slack
Areas Online Demonstrations Content Personalization Data Integration Integration Platform Integration Strategies Large Language Model
Standards Use Cases Mockups
Sales Management

Manages large profile customers, analyzes budgets, implements sales process improvements, sets team objectives

Services Salesforce HubSpot Gong Power BI Microsoft Excel Slack
Areas Performance Management Sales Enablement Platforms Sales Enablement Tools Management Accounting Planning Analytics Observability Tools
Sales Representative

Handles B2C and/or B2B sales to sell company products in field or over phone

Services Salesforce Salesforce Sales Cloud HubSpot LinkedIn Gong ZoomInfo
Areas Sales Cloud Sales Automation Products CI/CD Pipeline Data Pipeline Deployment Pipelines Build Pipelines Data Processing Pipelines Release Pipelines Sales Enablement Platforms Sales Enablement Tools
Store Manager

Runs sales and operations of retail store, monitors financial performance, recruits/trains staff, implements sales strategies

Services Salesforce Square Shopify Microsoft Excel Workday
Areas Inventory Management Data Repositories Postmortem Centralized Repository Software Composition Analysis Cloud Security Posture Management Data Catalog Database Repositories
Telemarketer

Solicits orders for goods or services over the phone

Services Salesforce HubSpot Twilio Zendesk Slack
Areas Sales Cloud Security Groups Sales Automation Products Scripting Languages Data Conversion Sales Enablement Platforms Sales Enablement Tools
Standards Test Scripts

Tech ↑ top

Mobile App Developer

Creates, designs and develops mobile apps

Services Android Figma GitHub Postman Jira
Areas App Store Deployment Push Notifications API User Interface User Experience Software Applications Cross Platform Compatibility Digital Channels UX Performance Testing
Tools Swift React Native Kotlin Appium
Standards REST
Computer Graphics Animator

Designs, presents and develops graphic animation for commercial adverts or products

Services Maya Autodesk Maya Adobe Creative Cloud Photoshop Adobe Illustrator Autodesk Fusion 360
Areas 3D Modeling Real Time Rendering 3D Texture Mapping Real Time Environments Design Software
Tools Blender
Game Developer

Creates games, including programming and developing graphics for gameplay

Services Unity Unity Workstation GitHub Jira Maya Autodesk Maya
Areas Real Time Rendering Real Time Environments Real Time Physics Engines Texture Mapping 3D SDL
Tools Blender
Security Specialist

Analyzes and maintains security systems, data, and equipment; prevents and investigates breaches

Services Palo Alto Networks Fortinet Splunk Splunk Enterprise Security Nessus Microsoft Sentinel Fortify
Areas Cybersecurity Security Networking Database Security Endpoint Security Cloud Security Best Practices Web Security Intrusion Detection Security Measures Cloud Network Security Intrusion Detection System Intrusion Prevention
Tools Wireshark Vault
Standards Cybersecurity Standards
Technical Account Manager

Maintains customer relationships by analyzing requirements and developing solutions to issues

Services Salesforce HubSpot Zendesk Jira Slack Microsoft Teams Gainsight
Areas Client Services Customer Experience Design Client Relationship Management Tools User Account Management Customer Journey Customer Segmentation Customer Analytics Customer Intelligence Customer Journey Mapping Marketing Automation SaaS Solutions Client Coverage Framework
Product Manager

Brings together technology, business, and user experience; balances multiple requirements and uses A/B testing to optimize products

Services Jira Confluence Figma Notion Asana Mixpanel Slack
Areas Product Management Product Development Roadmaps Product Management Tools Product Design Product Roadmap Product Design And Development Process User Experience User Research Product Owner
Standards Product Backlog Items
Network Engineer

Designs, implements, and maintains computer networks; troubleshoots network issues and ensures optimal performance

Services Cisco Juniper Networks Palo Alto Networks F5 Networks Fortinet Infoblox Aruba Cisco Nexus NetFlow
Areas Cloud Network Security Network Firewalls Network Security Firewall Network Design Security Networking Cloud Networking Cloud Firewalls Load Balancing
Tools Wireshark PuTTY
Standards Network Protocols Software Defined Networking
IT Support Specialist

Provides technical support to end-users; troubleshoots hardware and software issues; maintains IT systems

Services ServiceNow Zendesk Azure Active Directory Microsoft Intune Microsoft Windows
Areas Software Troubleshooting Helpdesk Systems Ticketing System Production Support Diagnostic Tools Network Infrastructure Network Security Operating System Computer Systems
Tools Linux PuTTY
Standards Software Defined Networking
Help Desk Technician

Responds to user support requests; diagnoses and resolves technical problems; provides first-level IT support

Services Zendesk ServiceNow Jira Slack Microsoft Teams Azure Active Directory Microsoft Windows
Areas Helpdesk Systems Client Service Desk Ticketing System Software Troubleshooting Production Support Service Operation
Standards Runbooks
Technical Writer

Creates documentation for technical products and services; writes user manuals, API documentation, and technical guides

Services Confluence Notion Microsoft Word GitHub Postman Adobe Acrobat Google Docs
Areas User Guides Software Documentation Process Documentation Manual Testing Knowledge Base Manual Security Testing Manual Tracking Systems
Standards Interface Specifications Swagger Product Specifications Technical Specifications Test Specifications
Robotics Engineer

Designs, builds, and tests robotic systems; programs automation solutions; integrates robotics into manufacturing and other industries

Services Matlab GitHub
Areas Automation Real Time Systems Control Systems Data Historians Automation Platforms Test Automation Frameworks Reporting Automation Process Automation Process Control Test Automation Version Control Systems Workflow Automation
Tools Python Linux Docker
IoT Developer

Develops Internet of Things solutions; creates connected device applications; integrates sensors and smart devices

Services Amazon Web Services Microsoft Azure
Areas Real Time Firmware Data Acquisition Real Time Systems Energy Management Gateway Genetic Testing Real Time Operation
Tools Python Grafana Prometheus Docker